Answer: You’ll receive an email about your order summary. There will be the detail of the activity you have reserved and the payment options. Along with the email is a separate email with your reservation ID attached.
Answer: Please, see the detail of your cancelation and find out if you can get the refund. However, cancelation is almost never with the activities we offer. We’ll always ask what you wish for your holiday and gladly will arrange your holiday package the way you like it. If it is about how to change dates, activities, or packages please don’t hesitate to let us know via firstname.lastname@example.org